Shipping Policy

At Koash by Nidhi, we take great care in delivering your jewellery safely and on time.

Order Processing

All orders are processed within 1–2 business days after confirmation.
Once your order is packed and dispatched, you will receive a tracking link via email or WhatsApp to monitor your delivery.

Shipping Time

We currently ship across India.

Estimated delivery time:

  • Metro cities: 3–5 business days

  • Other locations: 5–8 business days

Delivery timelines may vary slightly depending on your location and courier service availability.

Shipping Charges

We offer free shipping on all prepaid orders.
For Cash on Delivery (COD) orders, a small COD fee may be applied at checkout.

Order Tracking

As soon as your order is shipped, you will receive a tracking number to track your package in real time.

Delays

While we always aim to deliver on time, delays may occur due to factors beyond our control such as weather, courier issues, or regional restrictions. We appreciate your patience in such situations.

Incorrect Address

Please ensure that your shipping address and contact details are correct while placing the order. Koash by Nidhi is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date) so we can assist you promptly.

For any shipping-related queries, feel free to reach out to us at our support email or WhatsApp number listed on the website.